Privacy Policy

Blue Oak Mastering, a division of Blue Oak Recording, Inc. ("Blue Oak Mastering," "we," "us," or "our"), values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://blueoakmastering.com (the "Site") and use our mastering services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We may collect information about you in various ways. The information we collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and any other information you voluntarily provide to us when you register on the Site, submit a form, or engage in other activities related to our services.

• Payment Data: Financial information, such as data related to your payment method (e.g., credit card number, expiration date), which we may collect when you purchase our services. [We store only limited financial information, if any; most information is processed and stored by our payment processor, Stripe. Please review their privacy policy for more details.]

• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed before and after accessing the Site.

• Mobile Device Data: Device information, such as your mobile device ID, model, manufacturer, and location data if you access the Site from a mobile device.

• Third-Party Data: Information from third parties, such as personal information or network friends, if you connect your account to third-party services and grant the Site permission to access this information.

Cookies: We use cookies and similar technologies to enhance your experience on the Site. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

We use the information we collect about you to:

• Create and manage your account.

• Process transactions and deliver requested services.

• Improve the Site and our services.

• Communicate with you regarding your account or transactions.

• Send you promotional materials or newsletters, with your consent.

• Provide customer support.

• Conduct analytics and research.

• Enforce our Terms of Service and policies.

We may share information we collect about you in the following situations:

• By Law or to Protect Rights: To respond to legal processes, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others.

• Third-Party Service Providers: With third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of our business to another company.

Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites to provide targeted advertisements.

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

We do not knowingly solicit information from or market to children under the age of 18. If we learn that we have collected personal information from a child under 18 without parental consent, we will delete that information promptly.

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your preference not to have data about your online browsing activities monitored and collected. We do not currently respond to DNT signals. If a standard for online tracking is adopted that we must follow, we will update this Privacy Policy accordingly.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Information may be retained in our backup systems and archives for a longer period.

If you are accessing the Site from outside the United States, please note that your information may be transferred to and stored in the United States. By using the Site, you consent to the transfer of your information to the United States.

If applicable, you may have rights under data protection laws, such as the right to access, correct, or delete your personal data, and to request restrictions on processing. To exercise these rights, please contact us using the information provided below.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the "Last Updated" date. You are encouraged to review this Privacy Policy periodically to stay informed of any changes.

You may review or change your account information or terminate your account by:

• Logging into your account settings and making the necessary updates.

• Contact us directly using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases, though some information may be retained to prevent fraud, troubleshoot problems, and comply with legal requirements.

Our website uses cookies to enhance your experience, provide personalized content, and analyze site traffic. Cookies are small data files stored on your device that help us remember your preferences and improve our services. By using our website, you consent to our use of cookies in accordance with our Cookie Policy. For more details on the types of cookies we use and how you can manage them, please review our Cookie Policy.

For questions or comments regarding this Privacy Policy, please contact us at: info@blueoakmastering.com